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NIGHT RECEPTIONIST in Lifestyle Team

Herceg Novi 16. maj 2021.

Portonovi Resort Management Company

Portonovi Resort Management Company: owned by Azmont Investments, operates Portonovi Resort aiming to redefine standards set within Montenegro and across the Mediterranean. This luxury resort prides itself in becoming a globally recognized development set in a unique position at the entrance to Montenegro’s beautiful Boka Bay. Portonovi offers an array of luxury residences set in a tranquil waterfront location.

Our mission at Portonovi is to treat all its associates, guests and colleagues with respect and through collective hard work we continue to create a friendly working environment and to be known for delivering exceptional service throughout Portonovi.

 
NIGHT RECEPTIONIST in Lifestyle Team
PORTONOVI RESORT


Number of staff: 1
Location: Portonovi Resort, Herceg Novi
Contract type: Seasonal engagement till end of September 2021

Key responsibilities:
  • Handles administrative tasks during the night.
  • Responding to emergency situations and communicating urgent issues to responsible persons
  • Offer a warm welcome and departure experience to our guests in accordance with the Company’s standards, while providing reliable information and support services throughout their experience with us
  • Follow required procedures to process the night audit of the Front Office systems
  • Ensure the safety and security of the property during your shift
  • Take ownership in managing guest expectations by constantly seeking opportunities to personalize with the guests’ needs, travel purposes, plans, etc.
  • Effectively communicate with guests, visitors and team members in person, by telephone or email in a courteous manner at all times
  • Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice
  • Ensure that all set shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/ shifts
  • Note – The job is performed in night shift entirely. 
Skills required:
  • Excellent English knowledge
  • Candidates with Russian language knowledge would have an advantage in selection process
  • Excellent verbal and written communication skills
  • Positive attitude, strong focus on clients
  • Proactiveness
  • Warm, outgoing personality
  • Experience in receptionist role is mandatory
  • Experience in night receptionist roles would be an advantage in selection process

This is a fantastic opportunity to be part of the Portonovi team. If you believe you have the experience and skills required for this position and are looking for a role that will challenge you in a growing market, then please do not hesitate in applying.

If you are interested, please get in touch by emailing your CV to career@portonovi.com.

Deadline for application 16.05.2021.

Portonovi Resort Management Company