Nаziv Kоmpаniје
Nikki Beach Montenegro

Bogišići
Tivat,Crna Gora

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Receptionist

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Lоkаciја:

Tivat,

Kаtеgоriје:

Ugostiteljstvo
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REPORTS TO: Hotel Manager
 
POSITION SUMMARY:
  • Ensuring efficient day to day operation of the Front Desk. Acting as a face of company where being friendly and having courteous manners are vital. Active support of senior Front Office colleagues in all aspects of customer service.
 DUTIES AND RESPONSIBILITIES:
  • Adequately addressing all guest requests on time and by the highest standards, ensuring an effective check in & out process, including a complete billing procedure
  • regular and timely reporting of the superiors feedback from guests and clients ensuring the highest level of service at all times
  • participation in trainings, as well as assistance on night shift if needed, knowing the categorization of accommodation, price, package, other knowledge if necessary for carrying out daily obligations,
  • increase room occupancy using additional sales techniques (up-selling) and promotion of hotel services and additional content, appreciation and recognition of hotel procedures regarding acceptance of hotel applicable payment methods
  • compliance with safety, fire regulations, tracking the standards of the hotel brand, assistance to other sectors as needed.
REQUIREMENTS:
  • Mandatory knowledge of the Opera management system in the hotel industry
  • Secondary education, orientation in the field of tourism will be considered an advantage
  • Positive attitude towards commitments and exceptional communication skills
  • Commitment to the realization of the highest standard of service
  • Kindness and pleasantness in dealing with guests, clients and employees
  • Ability to work alone, as well as work in a team
  • Fluent in English, written and verbal, Russian is an advantage.
  • Well-mannered with strong attention to detail.
Experience
  • 5 years of experience as a Receptionist related position in hotels industry.
Successful candidates will be invited for an interview.
 
Join our team; send your application electronically in English.
Only short listed candidates will be contacted.
hr.montenegro@nikkibeach.com
All applications will be handled with absolute confidentiality.
Deadline for applications:
15.05.2021.godine

Rok za prijavu do:

15.05.2021




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